Payment & Insurance
Grey Space Therapy operates as a private-pay practice and does not bill insurance companies directly.
This approach allows us to provide transparent pricing, greater privacy, and treatment decisions based on clinical need rather than insurance requirements.
Payment is due at the time of service and is required prior to each appointment.
The Employee Assistance Programs We Accept
Frequently Asked Questions and Information
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Grey Space Therapy Inc is a private pay mental health agency. We are not “in-network” with any insurance plan.
Do you have a PPO Insurance?
Some PPO plans allow for “out of network benefits”. Once your yearly deductible has been met, you may qualify for reimbursement and will only be responsible for paying your copay. Please contact your insurance company for more details.
Upon receiving services we will provide you with an itemized bill ("superbill) that you may submit for reimbursed for out-of-network services.
Please contact us for more details and your insurance provider prior to learn what options are available to you.
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Payment is due at the beginning of session. We accept cash, credit cards or HSA cards.
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Online Therpy allows you to get the same benefits as in person therapy without having to leave the comfort of your home. This options is great for busy adults, those with transportation limitations or if you just prefer it!
We provide a secure video platform for you to meet with our therapist.
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Our address:
5055 Canyon Crest Dr.
Riverside CA 92507
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Start by giving us a call or filling out our new client form inquire listed below.
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We are open Monday-Friday from 10am-7pm.
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We offer a free 15 minute consultation where we learn more about your needs and current struggles and then provide recommendations based on your needs.
Cancellation Policy
Your session is reserved specially for you. If you need to cancel your session, please provide 24 hour notice. If you fail to adhere to cancellation policy please note there will be $95 no show fee charge.
Frequency
Therapy is a collaborative process focused on improving your wellbeing and healing. During your evaluation treatment recommendations will be discussed. We will develop a plan that best suits your needs.
Telehealth
Available through SimplePractice (HIPAA compliant platform).
E-mail and Text Messaging Policy
E-mail and text messaging is solely for the purpose of booking, canceling, or rescheduling sessions. For any other matters, please request to schedule a session. Please note we return calls within 24 hours or the next business day.
In case of a life-threatening emergency, please contact 911 or go to your nearest emergency room.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-368-1019